Privacy Policy

Welcome to Swiftdu ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

By using Swiftdu, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We collect several types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, student ID, and profile picture when you register.
• Location Data: Campus location and delivery addresses to facilitate task completion.
• Transaction Data: Payment information, task history, and earnings for runners.
• Device Information: IP address, browser type, and device identifiers for security.

We use the collected information for various purposes:

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• SSL/TLS encryption for all data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and penetration testing
• Strict access controls for employee data access

As a user, you have the following rights regarding your personal data:

To exercise these rights, please contact us at support@swiftdu.org

We use cookies and similar tracking technologies to track activity on our platform and hold certain information to improve your experience.

Types of cookies we use:

• Essential Cookies: Required for the platform to function properly
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how users interact with our platform
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our platform is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our key service providers include:

• • Payment processing providers
• • Cloud hosting services
• • Analytics providers
• • Email communication services

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Typically, we retain account data for 2 years after account closure, unless longer retention is required by law.

Our services are intended for university students aged 18 and older. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately so we can take necessary actions.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us: